Refund policy

VitaLinks – Returns & Exchange Policy

At VitaLinks, every bracelet and charm is designed as a personal expression—carefully selected, curated, and often customized by you. Because of this, all purchases are considered final.

We do not offer refunds or returns on bracelets, charms, or custom-built designs once an order has been confirmed and processed.

Our Commitment to You
While all sales are final, your satisfaction remains our priority. We encourage you to review all product details carefully before purchase, including bracelet size, charm compatibility, and design selections. Our team is available to guide you prior to checkout to ensure your selection is exactly right.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 48 hours of delivery by contacting us at vitalinksbahamas@gmail.com. Upon verification, we will arrange a replacement or appropriate resolution.

Order Accuracy
Customers are responsible for ensuring that all order details are correct at the time of purchase, including selected charms and bracelet styles.

Policy Acceptance
By completing your purchase, you acknowledge and agree to this policy.

This policy shall be governed by and interpreted in accordance with the laws of the Commonwealth of The Bahamas. VitaLinks reserves the right to amend this policy at any time without prior notice.